Customer Emails and Photos

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  • Before 2006 we received many unsolicited letters from satisfied customers. We are proud to show you the actual Customer Letters...
  • Since 2006 most customers give feedback by email - and increasingly email us photos, often without a comment.
  • Since 2018 all customers are also invited to leave Google Customer Reviews. In 2019 we added Feefo Product Reviews. Click here for more info...
  • Happy customers are often content not to leave a review but please have your say and help others - thank you.
  • Please email us your feedback or send us your photographs - we love to see our products in use.

Scroll down to see unsolicited emails and photos received so far this year ...


Hello

This is just to say thank you very much for sorting the delivery of the potting bench which arrived this morning. Once given as the birthday gift next week, it will be opened and checked.

Regards

Thirza, Abbeymead, Gloucester, GL4, 2 Tier Galvanized Steel Potting Bench 393, 15th March 2024


Johnny, Coventry, CV3, 6x6 Greenhouse 135, 28th February 2024


Hi - yes, I agree with this amended order adding on composite joists.

Big thanks to Shane who called to raise this with me, it is much appreciated.

If you need anything else please let me know.

Have a good day.

James, Orpington, BR5, Composite Decking Kit 288, 12th March 2024


Perfect. Thank you! Another reason why I'm happy to have referred people to you!

Dan, Keighley, West Yorkshire, BD20, 10x13 Log Cabin 012, 12th March 2021

EXTRA NOTE:- THIS CABIN WAS SUPPLIED IN 2021 AND DAN SENT AN EMAIL REVIEW ON 26th MARCH 2021

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On 12/03/2024 Summer Garden Buildings wrote:

Hi

Thank you for your email

I have attached a zip file containing pdf files of each page. If you are unable to open it please let me know and I will try to send the files individually.

I hope these help.

Regards

Paul

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On 12/03/2024 Dan wrote:

Hi. Do you have the build/installation instructions including dimensions spec list, available for this? I seemed to have misplaced them and are considering moving the building in the garden.

Thanks.


Anne, Coltishall, Norwich, NR12, 10x10 Wooden Gazebo 508, 11th March 2024

EXTRA NOTE:- THE CUSTOMER ADDED THE DECORATIVE WALL SCREENS.


Recently received your garden gazebo and we would like to say how delighted we are with it. Speedy delivery everything needed to erect promptly. Neat design and good price what more could we ask.

Christine, Fakenham, Norfolk, NR21, 10x12 Aluminium Lean To Gazebo 395, 6th March 2024


The bench arrived and is really lovely thank you very much for all your help. It is bigger than I thought, but I will make it work. Thank you very much for your service and I will do business again with you.

Regards

Jill, Stowmarket, Suffolk, IP14, Teak Garden Bench 166, 2nd March 2024


Just fitted! Looking good and workmen said very easy to fit.

Venture Farm Animal Sanctuary, Mattishall, Norfolk, NR20, Shed 138 x 2, 27th February 2024

EXTRA NOTE:- VENTURE FARM IS A REGULAR CUSTOMER - CLICK HERE TO SEE MORE IMAGES FROM VENTURE FARM


Celia, Witney, Oxfordshire, OX29, 13x25 Wooden Gazebo 413, 24th February 2024


Steve, Amscock, Stratford upon Avon, CV37, 13x20 Log Cabin 013, 21st February 2024


Chris, Moreton, Wirral, CH46, 10x12 Log Cabin Shed 424, 17th February 2024


James, Swansea, SA2, 10x10 Wooden Gazebo 154, 12th February 2024


Hi,

I am pleased to inform you that we have just sucessfully installed the gazebo we purchased in December last year.

Your instructions were very clear and concise.

As a matter of interest I enquired with Ipswich Borough Council with regards to planning permission. No planning permission is required if the height is less than 2.5 metres which we ensured was met.

Best regards

Paul, Ipswich, IP2, 8x10 Aluminium Lean To Gazebo 372, 11th February 2024

EXTRA NOTE:- FOR PLANNING AND OTHER ADVICE SEE OUR INFORMATION PAGES.


Richard, Battle, East Sussex, TN33, 6x8 Garden Office 401, 4th February 2024


Robert, Holmer Green, High Wycombe, HP15, 10x14 Two Room Corner Cabin 188, 4th February 2024


Lydia, Hurstpierpoint, Sussex, BN6, 7x8 Barrel Sauna 989, 3rd February 2024


(ERROR: Page Sam, Yaxley, Suffolk, IP23, 12x18 Log Cabin 343, 31st January 2024 not found)


It has been admired by our neighbours and I have passed on your details to them.

Thank you for your security advice. It is now anchored with a metal chain and lock to a very heavy concrete parasol base which has a hole all the way through it. It is on the left of the bench with a plant pot on top.

Best Regards

Heather, Isleworth, London, TW7, Vintage Bench 630, 29th January 2024

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On 24 January 2024 Heather wrote:

I just wanted to thank you for excellent service and very good value for money. I ordered the vintage bench yesterday. It arrived today. We assembled it in no time. It is very firm & good quality & is now in the front garden. We are trying to think of a way to anchor it to a railing as it looks so good and may attract a thief. Thank you so much.


Jonathan (DEVELOPER), Sheerwater, Woking, Surrey, GU21, Triple Bin Store 151, 29th January 2024

EXTRA NOTE:- EACH HOUSE INCLUDES A BINSTORE 151 AT THIS NEW HOUSING DEVELOPMENT.


Joan, Ystrad Meurig, Ceredigion, SY25, 10x12 Summerhouse 129, 15th January 2024


Daniel, Banstead, Surrey, SM7, 13x13 Log Cabin 016, 13th January 2024


Anthony, Snitterfield, Warwickshire, CV37, 6x9 Dwarf Wall Victorian Greenhouse 666, 11th January 2024


Dear Louise,

Thank you for arranging to send parts although you don't usually do spares, I really appreciate your help.

They promptly arrived today

I can now replace damaged parts.

Kind regards,

Richard, Morden, Surrey, SM4, 10x16 Aluminium Lean To Gazebo 372, 8th January 2024

EXTRA NOTE:- WE ALWAYS SUPPLY SPARES FOR ANY OF OUR PRODUCTS WHENEVER WE CAN BUT THIS MAY BE SUBJECT TO AVAILABILITY.

In stock now - log cabins, metal sheds, greenhouses, gazebos, garden furniture