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Dear Sirs,
Please accept this letter as an expression of thanks and appreciation to members of your staff who contributed to the design, supply and installation of a conservatory at the above address.
My wife and I were impressed by the conduct, friendliness and expertise of all your staff from our initial enquiry to completion of the work.
We are both very pleased with the end result and would be obliged if you could pass on our gratitude to every member of your staff who was involved.
Yours faithfully,
(CUSTOMER NAME)