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Customer Letters

Customer Letter

Dear Mr. (NAME),

Having returned to Florida after my eight weeks at my English address, I am resolved to write to thank you for the professionalism, courtesy and unfailing helpfulness of every member of your company during the construction of my conservatory in Histon, beginning with Mr Andrew (NAME) the original salesman at Horningsea, Mr. (NAME) and many other personnel with whom I had occasion to speak both trans-Atlantically and locally. Every phase of the building of the conservatory was completed on schedule and with the utmost professionalism.

As there were time constraints due to my residing in Florida, your company was very accommodating in completing the work so expertly within the period of time I was in England. Not only did the logistics of the building of the conservatory flow smoothly, but my overall impression and experience in working with every member of your company was extremely positive. Every detail and minor modification were handled in a timely and effortless manner. My husband and I are absolutely delighted with the conservatory and the quality of craftsmanship that was put into its construction. It has been a great asset to our home in England, admired by all. I will very happily recommend your company to all my friends.

Too often in life people only express their complaints, and I so much take pleasure in expressing my most positive experience with your company throughout my interactions with you. I thank you most profoundly.



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