Delivery
- FREE NEXT DAY DELIVERY or delay the delivery until you are ready then YOU TELL US WHICH DAY TO DELIVER
- We always have a large stock of this garden furniture available - so we can always despatch your order immediately.
- Please provide at least one DAYTIME PHONE NUMBER where you can be contacted during the daytime if needed.
- If you cannot be at home to receive your garden furniture we can deliver when you are out - please contact us for options.
- The driver can normally unload your garden furniture at the kerbside without assistance even if it is heavy. At most sites the driver can normally carry all but the heaviest parcels into the back garden unaided but it may not be possible to carry all heavy parcels to your preferred place, especially if there are steps or other obstructions.
- PERFORMANCE DATA: Over 90% delivered on time, less than 5% of deliveries reported damaged. We check the performance of our carriers regularly and publish the results. Although larger and heavier than the average size parcel, we consistently deliver these parcels on time with very little loss or damage.
TELL US WHICH DAY: You need to tell us which day to deliver. If you want fast delivery please select the earliest available day while ordering. If you did not select a delivery day and you want fast delivery please email us as soon as possible after ordering. If you are not ready for delivery you do not need to select a delivery day while ordering - you can request delivery later.
NEXT DAY DELIVERY: Next day delivery is available throughout mainland England, Wales, southern Scotland and central Scotland. We deliver on the next working day if requested before 10.00am. For example, to request delivery on Monday just contact us before 10.00am on Friday.
DELAYED DELIVERY: You can request a delivery day weeks in advance or you can wait to choose a delivery day later. We can deliver on any weekday of your choice, just email us before 10.00am the day before.
SCOTLAND: Delivery is normally next day to all mainland addresses in AB, DD, DG, EH, FK, G, KA, KY, ML, PA1-19, PA21-23, PA35-36, PH1-18 and TD postcodes. Delivery is 2-3 days to mainland and offshore addresses in all other postcodes.
OFFSHORE ISLANDS: Delivery is normally next day to the Isle of Wight. Delivery is within 2-3 days to the Scottish Islands, the Isle of Man and the Scilly Isles.
NORTHERN IRELAND: Unfortunately we're currently unable to deliver to Northern Ireland at present.
REPUBLIC OF IRELAND: Unfortunately we're currently unable to deliver to Republic of Ireland at present.
2-3 DAY DELIVERY: In some areas next day delivery is not possible. 2-3 day delivery is the only option in Northern Scotland, the Scottish Islands, the Isle of Man and the Scilly Isles. In these areas the AM and Saturday delivery options are also not available.
AM DELIVERY: This low cost option is available at any mainland address in England and Wales. The AM delivery option is also available in Scotland to mainland address in AB10-16, AB21-23, AB24-25, DD, DG, EH, FK1-18, G, KA, KY, ML, PA1-19, PH1-14 and all TD postcodes. The AM delivery service is not available in Northern Ireland, the Republic of Ireland or at any offshore address. If your delivery is outside the specified time the charge will be fully refunded.
SATURDAY DELIVERY: This low cost option is available at any mainland address in England or Wales. Saturday delivery is also available in Scotland to mainland address in AB10-16, AB21-23, AB24-25, DD, DG, EH, FK1-18, G, KA, KY, ML, PA1-19, PH1-14 and all TD postcodes. The Saturday delivery service is not available in Northern Ireland, the Republic of Ireland or at any offshore address. To request delivery on Saturday just email us before 10.00am on Friday.
NO HIDDEN DELIVERY CHARGES: The price you see is the price you pay. Our garden furniture prices include all delivery charges - unlike most others we do not add delivery charges during the checkout process. However the prices may vary in different areas. You need to enter the first half of your postcode to see the correct prices in your local area. If you have not already done so click here to enter the FIRST HALF of your POSTCODE.
